Meade Lexus is proud to be your Detroit Michigan Lexus dealer and to have such wonderful customers in and around Metro Detroit Michigan and beyond. See their exciting moments and read about their experiences below. To share your own experience and help us continually improve, please visit our Meade Lexus review page and click on "Write a Review."

“I had a problem with some scratches on the back of my bumper that was caused when my car was towed to Lexus. The towing company would not accept responsibility and I called Danielle and she said to bring it by to take a look. I couldn’t make it in time to see Danielle so she had me see Adam. I explained what happened and he said no problem we will take care of it. They also detailed the inside that the towing company greased up. It was great!! I really didn’t expect it because I feel that we as a society no longer have great customer service. Well Lexus proved me wrong, Lexus is what great customer service should be. Thank you, thank you, thank you!!”
-Diela, West Bloomfield, MI


"I wanted to drop you a line and tell you what a great employee you have in Joey Fortuna. I found a Lexus RX350 online after three months of searching and it happened to be at your dealership. I live in Nashville, TN but agreed to fly into Detroit to purchase the RX from you. Joey sent me several pictures and was in constant contact with me about the vehicle and promptly answered all questions I had. I had contacted over 12 other dealerships across the country trying to purchase a car and there was simply NO OTHER Lexus employee that helped me more than Joey. Many never even called back. I flew in, bought the car, and drove home!"
-Jenny, Nashville, TN


“Mark was a pleasure to work with. He was friendly, professional and very encouraging! I would recommend all of my family and friends to him.”
-Yvonne, Detroit, MI


“We love Meade Lexus of Southfield. This is our 5th Lexus and we love them. Great cars and a great dealership. I also love my sales person--Karen is the only person I want to buy or lease a car from. She makes the whole experience so easy and stress-free. Thanks, Meade Lexus of Southfield!”
-MaryAnn, Novi, MI


“I just wanted to send along a special ‘Thank You’ to your dealership. I have been a long-time driver of Mercedes vehicles including models ES350, CLK430 and ML500. I recently purchased a certified pre-owned 2007 Lexus SC430 and have been to your service department three times since May 2010. Your service department is THE BEST! I tell everyone I know how great your dealership is to me and have encouraged many friends and family members to consider buying a Lexus for their next vehicle purchase. Because of your service department, I will always be a dedicated Lexus owner and looking forward to trading in my Mercedes ML500 for the a Lexus RX one day.”
-Angie, Walled Lake, MI


"Out of all the dealerships I went to, (Joey Fortuna) was the only salesman that really took the time to try and sell me a car. I assume most dealerships wouldn't take me seriously because of the price range I was looking at and because I look pretty young. The IS350 spoke for itself when I drove it, but working with (Joey) helped make the deal that much better."
-Doug, MI


“I arrived at (Meade Lexus) on a busy Friday morning without having an appointment for service. I was treated with a great deal of respect and told that they would be able to give me an appointment and take care of my car and have it completed even before the end of the day! I have and will continue to recommend this dealership. This is my second Lexus and I love the dealership, product, and service.”
-Helen, Huntington Woods, MI


“I recently brought the 2010 RX350 from Meade Lexus of Lakeside just over a year ago and so far I love it and the service. I take it to both locations for service and sometimes just stop by and ask them to run it through the wash and vacuum…When I took my car in for a recall, I was given a loaner for a week without any issues and they even offered to pick up the car and drop it off to me. I was very happy with the service.”
-Joann, Troy, MI


“I had a wonderful experience. Karen was very helpful and got me a great deal. I would highly recommend this dealership. The dealership is very clean and they offer water and snacks while you are waiting. The other people at the dealership were also very helpful.”
-Renee, Farmington Hills, MI


“(Meade Lexus’) Jeff Byrum is awesome. He is always honest and a great person to deal with. The Lexus waiting room is comfortable and the snack bar is the best! We have just purchased a pre-owned lease car and also have another pre-owned lease. We have been very satisfied with Lexus.”
-Elaine, Farmington Hills, MI


"I want to congratulate you all on the sale. I was ready to buy a new Audi. But, the more I thought about how completely I trust your dealership, I just couldn't bring myself to run the risk of moving to a new dealer. Jeff Byrum in service is the perfect interface for service. Fast. Straightforward. Knowledgeable. Efficient. And, a nice guy to boot... All the same positive attributes can be said about Joey Fortuna... I just knew that Joey understood what I required in a car and that he would not steer me wrong. Again, high trust."
-Scott, Southfield, MI


“Very friendly customer service and it was easy to make an appointment. Service was done quickly and loaner car was acceptable…I am pleased with the service.”
-Kristophe, Southfield, MI

To share your own experience and help us continually improve, please visit our Meade Lexus review page and click on "Write a Review."