They are okay when you get in there they will take care of you right-of-way if you have any questions to ask they will answer them for you
I returned from long term overseas assignment and needed to purchase a car quite quickly. After much long distance research had decided a certified used Lexus was way to go. Was lucky that Meade Southfield Lexus was closest Lexus dealer and that Ms. Ali was chosen as my sales associate. The car I thought I wanted was sold the day that I arrived but Ms. Ali was excellent in recommending alternatives and allowing me plenty of time to decide. She offered good alternatives of both new and barely used vehicles. Southfield has a sister dealership in Utica so quite a large inventory was available. Ultimately I chose a 2018 ES350 which is objectively great in nearly every respect. I would highly recommend Ms. Ali and Meade Southfield Lexus to anyone looking for new or used vehicle.
Very Bad ExperienceI Purchased a Brand new Lexus NX 300 2019 on June .26 2019 from Meade Lexus of Southfield and I only drove it for 2 days then the check engine Light came on , I took it back to the dealership and they said they turned it off and it's up to me to take it or leave it there to check it again and see if it will come back so I took a loaner and it was suppose to be for one or two days .however , it's been 12 days and they didn't fix it yet and I asked them to replace it with new one because I use it only for 2 days and there is a big problem with the car and they don't even know what's wrong with it but they said they have to keep try fix it until there is no other option ???!!! is this the customer problem or the BIG LEXUS COMPANY ???I even started hate the car because this problem , and I'm paying the monthly payment for the loaner car .
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