Wow. The level of service and courtesy I recieved from Meade Lexus was truly unbelievable. I was welcomed late, without an appointment. The staff behaved as though I was thier first vehicle of the day. I was immediately offered a car wash, a beverage, and a confortable space to wait. My information was taken quickly, accurately. Service was completed the next day. Meade Lexus even transported My vehicle back to My home. The level of profesionalism here is appreciated. Grateful.

Great service. They understand you are important and everything is ready when you come in. Tony kept me updated and told me what to expect. They found another issue and everything was done in one visit.

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Great Service!

Jon did a great job. I was very happy with the service I appreciate the good service!

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It never cease to amaze me of the courteous and accommodating service received from Meade Lexus Southfield staff and I can not recall a less than 5 -Star experience since my doing business with the establishment in 2013. From the moment I enter the garage professionalism reek from entrance to exit greetings are welcoming from all staff members. On this occasion, Don, who was responsible for giving me details of what was needed to guarantee 100% quality vehicle performance, unfortunately, was not scheduled to work, during the pick up of my vehicle, however, a gentleman from service was able to accommodate my return ...

I have a 2019 Lexus 350. I brought it in for routine maintenance and Jon took good care of me. Very courteous, and professional, answered all my concerns. There was not a loaner available as scheduled however he had a Lexus staff member drive me back to work. I appreciate the customer service and I love my vehicle.

Don Allen understood the problem and was very quick finding the root cause. It appeared to be related to rodent damage to the knock sensor wiring harness. Due to nature of the problem it required insurance to approve the cost which took long time (over 10 days) and as a result delayed repair. Once approval was received it took less than a day to replace wiring harness. I was using loaner vehicle while my car was in the shop. The job was done with great quality and I am happy to drive my car without issues.

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They are always professional, courteous, and timely with scheduled appointments.

I love the service personnel at Meade Lexus. I own a 2009 Lexus IS 250 and it still looks like new, never had a major issue just regular maintenance. My car gets picked up and a loaner left behind. You just can’t beat that kind of customer service!